• Course
  • Vendor

By following the logical methodology for the requirements process presented in this course, you'll learn to develop and write effective requirements, including business objectives as well as business, stakeholder, and solution requirements.

  • Course Start Date: 2025-08-18
  • Time: 08:30:00 - 16:30:00
  • Duration: 4 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led

Course Outline

Pre-Requisites

There are no required prerequisite courses; however, completion of the Business Analysis Essentials course is recommended. At least one year on the job serving in a BA related role is recommended. • Business Analysis Essentials

Lessons

Develop effective requirements that meet business and stakeholder objectives.

In this course, you will further explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities.
You will:
• Engage in up-front enterprise analysis to ensure that scope and problem statements are clear
• Build on the planning skills covered in Business Analysis Essentials to create a comprehensive business analysis plan
• Analyze the impact and influence of stakeholders to enable more effective elicitation of requirements
• Learn about how and when to use modeling techniques used in business analysis, and practice creating swimlane diagrams, use case models and descriptions, user stories, state diagrams, data dictionaries, and entity relationship diagrams
• Write effective requirements and accurately revise existing requirements to meet quality criteria
• Effectively manage the requirements to ensure accuracy, efficiency, and consistency in communication; to ensure requirements traceability, and to manage change
• Plan a review process to ensure the validity of requirements
This course is aligned with IIBA's A Guide to the Business Analysis Body of Knowledge (BABOK®Guide) standards.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

What You'll Learn

• Perform root cause analysis
• Define, write, trace, and validate, and assess the quality of the four different types of requirements according to the BABOK© Guide
• Validate problem statements, objectives, and scope statements
• Model requirements to identify gaps and communicate requirements using the following techniques:
â—¦ Process modeling
â—¦ Scenarios and use cases
â—¦ User stories
â—¦ State diagrams
â—¦ Data dictionary
â—¦ Entity-relationship diagrams (ERD)
• Create a comprehensive Requirements Management Plan (RMP)
• Create a business analysis plan for requirements elicitation and analysis activities (BAP)
• Identify sources for requirements and appropriate elicitation techniques
• Assemble and communicate requirements packages to various levels of stakeholder groups
• Perform requirements documentation and management activities in Agile or waterfall environments
• Assess and justify the value of a proposed change to product scope or requirements
• Elicit requirements using the observation technique

Who Needs to Attend

• Junior business analyst (BA) working on small projects or on one team
• Project managers wanting to understand more about documenting requirements
• People who have several years of business analysis experience but their organizations want to standardize the process or roles
• People who are new to the business analysis role but who have several years of business experience
• Managers who want a better understanding of business requirements and documentation
• Software developers and testers

Prerequisites

There are no required prerequisite courses; however, completion of the Business Analysis
Essentials course is recommended. At least one year on the job serving in a BA related role is
recommended.
• Business Analysis Essentials

Follow-On Courses

• Business Process Analysis
• Project Management Fundamentals
• IT Project Management

Outline
1. Foundations
• BA Lifecycle
• Waterfall vs. Agile
• Documenting and Managing Requirements
• Types of Requirements
• Types of BA Roles
• Risks, Assumptions, and Constraints
• Product vs. Project Scope
• IIBA and PMI

2. Strategy Analysis

• SMART Objectives
• Scope and Problem Statements
• Business Needs
• Root Cause Analysis
• Business Requirements
• Business Case
• Product Scope

3. Requirements Planning

• PM vs. BA Roles
• Stakeholder Analysis
• Requirements Management Plan
• Business Analysis Plan

4. Elicitation

• Elicitation and Analysis
• Elicitation Techniques
• Selecting the Appropriate Elicitation Technique
5. Requirements Analysis and Documentation
• Applying the BAP to Analysis
• Modeling Techniques
• Validation and Verification
• Requirements Documentation Templates
• Purpose of Modeling
• Textual and Graphical Requirements
• Documenting Requirements in Agile
• Traceability

6. Requirements Lifecycle Management

• Communicating Requirements Between Projects
• Signoff
• Changes to Requirements in Agile vs. Waterfall
• Managing Projects for Value
• Applying the BAP

7. Solution Assessment and Validation

• Transition Requirements
• Solution Validation
• Close Out

Labs
Exercise 1: Perform a Root Cause Analysis: (Stakeholder Interview and Ishikawa Diagram)
Exercise 2: Write SMART Business Requirements
Exercise 3: Write Problem Statement, Vision, and Scope
Exercise 4: Create a Use Case Diagram to Model Scope
Exercise 5: Identify Sources for Requirements
Exercise 6: Create Components of a Business Analysis Plan
Exercise 7: Plan for Elicitation and Analysis Activities
Exercise 8: Elicit Requirements Based on Observation
Exercise 9: Create a State Diagram
Exercise 10: Define Stakeholder Requirements and User Stories
Exercise 11: Critique a Business Requirements Package
Exercise 12: Use Cases and a Swimlane Diagram
Exercise 13: Create a Data Dictionary Based on an ERD
Exercise 14: Identify Requirements Packages for Stakeholders
Exercise 15: Assess the Value of Change to Requirements
Exercise 16: Identify Transition Requirements
Exercise 17: Evaluate Solution Performance

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

Course Reviews

This course has an overall avarage rating of 5 out of 5 based on 1 reviews.

Previous

Kathy C attended this course Feb 2012

Course Content

Delivery Structure

Instructor Ability

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very goo... Read more
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The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)