Course Outline
Pre-Requisites
• End-user skills with Windows-based PCs • Basic knowledge of computing concepts
Lessons
Prepare for the CompTIA A+ certification.CompTIA's A+ certification is the industry standard for validating the foundational skills needed by today's computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires passing two exams: CompTIA A+ Essentials Exam 220-901 and Practical Application Exam 220-902.
This course is focused on CompTIA A+ certification exam preparation, and you'll gain necessary knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients.
Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.
Our A+ Prep Course courseware has received CompTIA Authorized Quality Curriculum (CAQC) approval. The CompTIA CAQC symbol assures all test objectives are covered in the training material.
This full-service test preparation course includes:
• A+ study guide
• A+ pre- and post-assessment test questions
• Comprehension exercises and study digest
• Voucher for each A+ exam
• Custom labs for hands-on learning
What You'll Learn
• Prepare for the latest A+ certification exams
• Fundamentals of computer technology
• Install and configure PC operating systems
• Configure common features for Android and Apple iOS mobile operating systems
• PC components
• Preventative maintenance
• Operating system technologies
• Communicate with customers in a professional manner
• Computer hardware and peripherals
• Network connections
• Laptop and portable computing device components
• Support printers and scanners
• Secure PCs
Who Needs to Attend
Individuals seeking CompTIA A+ certification (220-901 and 220-902)
Prerequisites
• End-user skills with Windows-based PCs
• Basic knowledge of computing concepts
Outline
1. Troubleshooting
• Troubleshooting theory
• Safety
2. Motherboards and CPUs
• Motherboards
• CPUs
3. Computer Power Supplies
• Power supply connectors
• Power supply installation
• Power supply troubleshooting
4. Memory
• Read-only memory
• Random access memory
5. Computer Expansion
• Expansion interfaces
• Expansion card installation
• Connectors and cables
6. Physical Storage
• Disk drives
• Redundant array of independent disks (RAID)
• Optical drives
• Other storage methods
7. Input-Output Devices
• Input devices
• Output devices
• Dual input-output devices
8. Display Devices
• Display types
• Display installation
• Display troubleshooting
9. Operating Systems
• Windows versions and features
• Windows installation and upgrades
• Non-Windows operating systems
10. Windows Management
• Operating system features and tools
• Control Panel utilities
• Command-line tools
• Troubleshooting
11. Network Basics
• Classifying networks
• Network devices
• Internet connections
12. Network Cables and Connectors
• Twisted-pair connections
• Coaxial connections
• Optical media
13. Network Protocols
• TCP/IP settings
• Transport protocols
• Application protocols
14. Wireless Networking
• Wi-Fi standards
• Wireless encryption
15. Windows Networking
• Sharing and security
• Network connections
• Connection troubleshooting
16. Virtualization and Cloud Computing
• Virtualization
• Cloud computing
17. Mobile Devices
• Mobile device types
• Mobile device connectivity
• Mobile device troubleshooting
18. Security Basics
• Security threats
• Threat prevention
19. Securing Devices and Data
• Workstation security
• Mobile device security
• Security troubleshooting
20. SOHO Network Configuration
• SOHO router features
• Network security
21. Printers and Multifunction Print Devices
• Printer technologies
• Printer installation
• Printer maintenance
• Printer troubleshooting
22. Custom Computers
• Custom computer considerations
23. Operational Procedures
• Environment
• Safety
• Content and privacy
• Professionalism
Cancellation Policy
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Training Location
Online Classroom
your office
your city,
your province
your country
I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.