• Course
  • Vendor

In this course, you will focus on the legacy gateway and router portions of IP Telephony. You will gain extensive experience with the configuration of legacy analog telephony technologies such as Foreign Exchange Station (FXS), Foreign Exchange Office...

  • Course Start Date: 2025-02-24
  • Time: 08:30:00 - 16:30:00
  • Duration: 5 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
$4,440.60
REGULAR PRICE $4,934.00 Save $493.40
2 discount seats left!
or make an offer

Course Outline

Pre-Requisites

• Working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP • Knowledge of traditional PSTN operations and technologies

Lessons


Gain understanding and hands-on experience on legacy gateways, analog telephony, CUBE, SIP, and Quality of Service.

In this course, you will focus on the legacy gateway and router portions of IP Telephony. You will gain extensive experience with the configuration of legacy analog telephony technologies such as Foreign Exchange Station (FXS), Foreign Exchange Office (FXO), and Primary Rate Interface (PRI). In addition to legacy technologies you will gain hands on experience with CUBE and SIP protocols. You will build a working Cisco Unified Communications Manager which will support all major gateway protocols such as MGCP, H.323, and SIP.

Troubleshooting will be addressed as a gateway level including common debug techniques and commands.

You'll gain an understanding of converged voice and data networks as it relates to gateway design and deployment. You will gain comprehensive hands-on experience configuring and deploying Gateways, CUBEs, Quality of Service, and troubleshooting in VoIP networks.
In addition to the knowledge and skills required to integrate gateways into an enterprise VoIP network, you'll learn how to build and test sophisticated IP telephony dial plans that use both CUCM Dial Plan and Dial Peers at an IOS level which can be used as a template for a real deployment.
The course includes a comprehensive study of Quality of Service (QoS), in which you'll learn to configure QoS to support real-time traffic.

A Global Knowledge Exclusive: You Get…

• Enhanced content that exceeds standard authorized Cisco content
• Only course dedicated to specific Gateway technologies and Quality of Service
• World-Class Certified Cisco Systems Instructors

Why Take CSCGW from Global Knowledge?

Every pod has internal and external phones, and just like in a real network, the same simulated public switched telephone network (PSTN) is accessible through all clusters providing failover scenarios for bandwidth and connectivity problems. To more accurately reflect real-world scenarios, you will configure the gateway connections to simulated PBX systems.

We have set ourselves apart from other Cisco training providers by enhancing our CSCGW hands-on labs to include a real dial plan and Class of Service for calling out to the PSTN. Our voice network labs use the latest hardware and software so you will gain experience with the recent stable IOS release (15.X IOS M currently). Plus, each pod contains the following gateway cards for student configuration: 2xFXS, 2xFXO, and 2xT1 ports (PRI and T1-CAS) as well as serial ports for WAN connectivity. All of our IP telephony courses provide a realistic simulated PSTN accessible through both PRI and FXO ports. You will build and test a real dial
plan including:
• 911
• three-digit service codes: 411, 511, and so forth
• seven-digit local numbers
• 10-digit local numbers
• 11-digit long distance numbers
• International numbers
• Configure and test all dial peers as appropriate

What You'll Learn
• VoIP, components of a VoIP network, VoIP protocols, special requirements for VoIP calls, and Codecs
• Configure gateway interconnections to support VoIP and PSTN calls
• Basic signaling protocols used on voice gateways
• Configure a gateway to support calls using different call control and signaling protocols
• Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway
• Implement a Cisco Unified Border Element (CUBE) gateway to connect to an Internet Telephony Service Provider
• Investigate the use of various traditional telephony connections, such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI)
• Configure and troubleshoot Cisco's new ISR routers and explore their DSP configuration (PVDM3 cards)
• Configure H.323 gateways and review their functions and operation
• Configure Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MGCP)
• Experience G.711, and G.729 voice coding schemes
• Configure Call Admission Control three different ways
• Configure proper Caller ID
• Experience real-world connections to PBXs, and the PSTN
• Configure your router/gateway equipment to connect to our public dial plan network using different call control protocols and procedures

Who Needs to Attend

Network engineers, architects, and support staff who:
• Maintain and configure voice and data network devices
• Are considering various methodologies to implement VoIP
• Require a fundamental understanding of the issues and solutions related to implementation
• Require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications

Prerequisites

• Working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Knowledge of traditional PSTN operations and technologies

Outline

1. Introduction to Voice Gateways
• Cisco UC Networks and the Role of Gateways
• Gateway Call Routing and Call Legs
• Gateway Voice Ports Configuration
• DSP Functionality, Codecs, and Codec Complexity
2. VoIP Call Legs
• VoIP Call Leg Characteristics
• VoIP Media Transmission
• H.323 Signaling Protocol
• SIP Signaling Protocol
• MGCP Signaling Protocol
• Requirements for VoIP Call Legs
• VoIP Call Legs Configuration
3. Dial Plan Implementation
• Call Routing and Dial Plans
• Digit Manipulation
• Path Selection Configuration
• Calling Privileges Configuration
4. Gatekeeper and CUBE Implementation
• Fundamentals of Gatekeepers
• Cisco Unified Border Element
5. QoS
• QoS Mechanisms and Models
• Classification, Marking, and Link Efficiency Mechanisms
• Managing Congestion and Rate Limiting
• Cisco AutoQoS

Labs
Lab 1: Remote Labs Connectivity
Lab 2: Topology and Deployment Walkthrough
Lab 3: CUCM Disaster Recovery
Lab 4: MGCP Gateways
Lab 5: Route Groups and Route Lists
Lab 6: CUCM Dial Plan
Lab 7: IP Phone Registration
Lab 8: 9951 Registration
Lab 9: Unified FX
Lab 10: Traditional Route Patterns and Dial Plan Testing with MGCP
Lab 11: CUBE and SIP Trunks
Lab 12: Traditional Route Patterns and Dial Plan Testing with SIP
Lab 13: H.323 Gateways
Lab 14: Traditional Route Patterns and Dial Plan Testing with H.323
Lab 15: Analog FXO
Lab 16: Traditional Route Patterns and Dial Plan Testing with FXO
Lab 17: Analog FXS
Lab 18: Traditional Route Patterns and Dial Plan Testing with FXS
Lab 19. PRI and T1-CAS
Lab 20. Traditional Route Patterns and Dial Plan Testing with PRI and T1-CAS
Lab 21: Deep Dive - VoIP Dial Peers
Lab 22: Deep Dive - PSTN Dial Peers
Lab 23: Deep Dive – Dial Peer Digit Manipulation
Lab 23: IOS Conference Bridges
Lab 24: IOS Transcoding
Lab 25: IOS Media Termination Points
Lab 26: IOS Gatekeepers
Lab 27: Call Admission Control
Lab 28: Configuring AutoQoS
Lab 29: Configuring WAN QoS Policies
Lab 30: Configuring LAN QoS Policies

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

x

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
x

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

No comment
No comment
Instructor was great
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
x

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

Course Reviews

No Reviews Yet

More Courses from Global Knowledge

GLOBAL KNOWLEDGE
2025-02-24
Virtual
GLOBAL KNOWLEDGE
2025-02-10
Virtual
GLOBAL KNOWLEDGE
2025-07-21
Virtual
GLOBAL KNOWLEDGE
2025-04-18
Virtual

More Courses in 'Cisco Unified Collaboration Training' Category