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Master the skills you need to manage a program effectively through this exercise-based course. Work with real-world program examples using templates and techniques you can implement immediately on the job.

  • Course Start Date: 2025-05-27
  • Time: 12:00:00 - 18:00:00
  • Duration: 4 days 12:00 PM - 06:00 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
$1,885.50
REGULAR PRICE $2,095.00 Save $209.50
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Course Outline

Pre-Requisites

- Project Management Fundamentals (PM01) - IT Project Management (PM11) - Applied Project Management (PM08)

Lessons

Effectively manage an entire program of projects.

Master the skills you need to manage a program effectively through this exercise-based course. Work with real-world program examples using templates and techniques you can implement immediately on the job. Find out how managing multiple projects presents new challenges, risks, and pitfalls. Learn how to manage large-dollar, high-stakes programs using advanced tools, techniques, and best practices of program management. Gain an understanding of how to establish and manage stakeholder expectations and execute a clear and effective communication plan with robust reporting. Through this course, you will be prepared to manage your program and deliver on time, within budget, and to specification.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

This course was previously titled Enterprise Program Management.

What You'll Learn
  • Key differences between managing projects, multiple projects, and an entire program
  • How resource, portfolio, program, and project management relate
  • Manage multiple stakeholders with competing demands
  • Unique risks of managing multiple projects and programs
  • Advanced methodologies to effectively manage multiple project and program demands
  • Manage resources, schedules, and budgets across a number of projectsLeverage reporting and monitoring techniques to control multiple projects or an entire program
Hands-On Activities
  • Differentiate Between Project Deliverables and Program Benefits
  • Define the Linkage Between Sub-Projects, Other Work, Projects, Programs, Portfolios, Master Portfolio and the Strategic Plan
  • Develop a Program Business Case
  • Define Roles and Responsibilities of a Program Manager
  • Define, Identify, and Analyze Stakeholders
  • Develop a Program Communications Plan
  • Develop a Program Status Report
  • Develop a Program Charter
  • Identify Differences Between Program and Project Planning
  • Develop a Program Work Breakdown Structure
  • Develop a Program Level Milestone Schedule
  • Develop a Risk Register
  • Develop a Corrective Action Plan
  • Develop a Program Final Report
  • Develop a Benefits Realization Report
Who Needs to Attend

Program managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, and product managers.

Course Outline

1. Fundamentals of Program Management
  • Program Management Definitions and Distinctions
  • Key Elements of a Program
  • Program Management and General Management
  • Program Management and Portfolio Management
  • Contextual Hierarchy
  • Project Management Revisited
  • Project Management Institute
  • Project Management Life Cycle
  • Project Management Knowledge Areas
  • Strategic Plans, Portfolio Management, and Portfolios
2. Program Life Cycle and Benefits Management
  • Program vs. Project Management
  • Program Life Cycle
  • Program Management Process Groups and Knowledge Areas
  • Program Benefits Management
  • Program Governance
3. Programs and Strategic Goals
  • Linking Programs to Strategic Goals
  • Developing a Business Case
4. Program Management Roles and Responsibilities
  • Roles and Responsibilities of the Program Manager
  • Authority of Program Manager
  • Knowledge, Skills, and Competencies Required
5. Stakeholder Management
  • Identify and Analyze the Key Program Stakeholders
  • Prepare a Communications Plan for a Program
  • Prepare a Program Status Report
  • Document and Resolve Program Stakeholder Issues
6. Program Management Office
  • Purpose of the Program Management Office
  • Responsibilities of the Program Management Office
  • Action Plan
7. Initiating Process Group
  • Inputs and Outputs
  • Program Charter
  • Establishing a Financial Framework
8. Planning Process Group
  • Inputs and Outputs
  • Program Management Plan
  • WBS
  • Program Schedule
  • Risk Plan
9. Executing Process Group
  • Inputs and Outputs
10. Monitoring and Controlling Process Group
  • Inputs and Outputs
  • Developing an Action Plan
11. Closing Process Group
  • Inputs and Outputs
  • Benefits Realization Report

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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